Agent
Procurement Agent
Reads supplier updates, keeps purchase orders in sync and flags only the changes that need a buyer's attention, such as a late delivery or a short shipment.
Dynamics 365 Supply Chain Management (SCM)Visibility from demand plan to loading dock, in one connected system
Dynamics 365 Supply Chain Management connects planning, sourcing, production, warehousing and delivery. We license it, configure it around how your goods actually move, and support it after go-live.
- Plan with confidence
- Fewer stockouts
- Connected shop floor
Why teams love it
Built to see further and react faster
What operations teams notice first after go-live: fewer surprises, fewer stockouts and fewer spreadsheets.
Planning
Plan with confidence, not guesswork
AI-assisted demand forecasts and fast supply planning help you keep the right stock in the right place, without tying up cash in inventory you don't need.
- AI-assisted demand forecasting
- Fast supply and materials planning
- Stock buffers that adapt to demand
AI & Copilot
Let AI keep watch over your supply chain
Copilot and the Procurement Agent watch purchase orders and supplier updates, and tell your team when a change puts production or customer orders at risk.
- Procurement Agent tracks purchase order changes
- Supplier risk spotted before it hits production
- Copilot summaries for planners and buyers
Manufacturing
A shop floor you can actually see
Discrete, process and lean manufacturing with real-time visibility of every work order, so problems are spotted while there's still time to fix them.
- Real-time production visibility
- Production cost insight
- Maintenance scheduled around production
Warehouse & delivery
Ship on time, and know it
Faster inbound and outbound warehouse work, mobile tools for warehouse staff and delivery dates you can promise with confidence.
- Order tracking from order to delivery
- Warehouse automation and mobile tools
- Returns handled without the paperwork
What's included
Dynamics 365 Supply Chain Management modules, from planning to the loading dock
Here is what each part of Dynamics 365 SCM handles. We configure the modules your operation needs and add others when you're ready.
Master planning & demand planning
Planning Optimization works out what to buy, make and move from forecasts, orders and stock levels. Demand planning adds statistical and AI-assisted forecasts that planners adjust and approve.
Procurement & sourcing
Purchase requisitions, requests for quotation, purchase agreements and vendor collaboration, with approval workflows from request to receipt.
Inventory management
Stock tracked by site, warehouse, batch and serial number, with transfers, counting and quality orders. Inventory Visibility adds a real-time view across systems.
Warehouse management
Directed put-away, wave picking, packing and cycle counting, run by your team from the Warehouse Management mobile app.
Transportation management
Build loads, plan routes, rate carriers, book dock appointments and reconcile freight invoices against what was agreed.
Production control
Discrete, process and lean manufacturing in one system: production and batch orders, kanbans, capacity scheduling and shop floor execution.
Product information & engineering
Product masters and variants, bills of materials, formulas and routes, with engineering change management to control versions as designs change.
Cost management & landed cost
Standard, moving-average or actual costing, inventory valuation and cost roll-ups, plus landed cost to capture freight, duty and fees on imported goods.
Asset management
Preventive and corrective maintenance for machines and equipment: work orders, maintenance schedules, spare parts and downtime tracking.
Sales order management, trade agreements, rebate management and service management are also part of Supply Chain Management. Full demand planning comes with the Supply Chain Management Premium licence (licence types). SCM shares one database with Dynamics 365 Finance, and together they are known as Dynamics 365 Finance and Operations (F&O).
AI agents & Copilot
Agents that keep your supply chain moving
Prebuilt and custom AI agents take on routine procurement work and help your team react to change faster.
Copilot
Copilot in the flow of work
Summaries and suggestions inside Supply Chain Management warn planners about likely stockouts and suggest the next step, such as a transfer between warehouses.
Agent
Custom agents
Automate your own supply chain routines, such as handling supplier delivery emails, with agents built in Copilot Studio. We help you choose, design and govern them.
Agent and Copilot availability depends on your licences, region and Microsoft's release schedule. We'll confirm what's included for you.
How Tech Sarwar helps
One partner from licence to long-term support
As a Microsoft Partner and Indirect Reseller (CSP), we can supply your Dynamics 365 Supply Chain Management licences and look after everything that follows.
License
The right licences for each type of user, supplied through our CSP agreement, with renewals and changes handled for you.
Implement
Configured around how your team works, with your data migrated and your people trained. How we implement
Support
Fixes, enhancements and guidance on each new release from a team that already knows your setup. Our support
Supply Chain Management is usually scoped alongside Finance as part of a Finance & Operations project.
New F&O implementationProject recoveryF&O support & development
FAQ
Questions about Dynamics 365 Supply Chain Management
Do we need Dynamics 365 Finance as well?
Most organizations run Supply Chain Management together with Finance, because inventory, purchasing and production all post to the same ledger. We'll recommend the right combination for you.
Can you license Supply Chain Management for us?
Yes. As a Microsoft Indirect Reseller (CSP) we supply the licences, help you choose the right ones for each type of user, and manage renewals. For list prices, see Microsoft's Supply Chain Management pricing page.
Does it work for manufacturing and distribution?
Yes. It supports discrete, process and lean manufacturing as well as distribution and warehousing. See our manufacturing and distribution industry pages for how we configure it.
Are the AI agents included?
Agent availability depends on your licences, region and Microsoft's release schedule. We'll confirm what's available to you and help you switch on the ones that make sense.
Supply Chain Management or Business Central for inventory and manufacturing?
Business Central handles purchasing, inventory, warehousing and manufacturing well for growing businesses. Supply Chain Management suits multi-site operations, process or lean manufacturing, advanced warehousing and transportation, and higher transaction volumes. Read our selection guide.
Is Supply Chain Management part of Dynamics 365 Finance and Operations?
Yes. Finance and Operations (F&O) is the common name for Dynamics 365 Finance and Supply Chain Management, the successors to Dynamics AX. They are licensed separately but share one database. See our Finance & Operations services.
Thinking about Dynamics 365 Supply Chain Management?
A short call gets you licensing advice and a realistic plan for getting started.